We’re Here to Help!

At Mason Box, customer satisfaction is our top priority. Whether you have questions about our products, need assistance with an order, or require support, our team is here to assist you.

How to Reach Us

Address:
8 Leecon Ct, Southampton, NY 11968, United States

Phone:
+1 (202) 938-0645

Email:
contact@masonbox.shop

Customer Support Hours

Our support team is available to help you during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Common Inquiries

• Order Status & Tracking: Need an update on your order? Contact us with your order number, and we’ll provide the latest details.
• Returns & Refunds: We offer a 14-day refund policy. If you’re unsatisfied with your purchase, reach out for assistance.
• Product Assistance: Have questions about our lawn mowers, pressure washers, generators, or other yard equipment? Our team is happy to help.

Send Us a Message

For general inquiries, you can also fill out our online contact form on our website, and we’ll get back to you as soon as possible.

Thank you for choosing Mason Box — we’re here to serve you!