Contact us

We’re Here to Help!

At Mason Box, customer satisfaction is our top priority. Whether you have questions about our products, need assistance with an order, or require support, our team is here to assist you.

How to Reach Us

Address:
8 Leecon Ct, Southampton, NY 11968, United States

Phone:
+1 (202) 938-0645

Email:
contact@masonbox.shop

Customer Support Hours

Our support team is available to help you during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Common Inquiries

Order Status & Tracking: Need an update on your order? Contact us with your order number, and we’ll provide the latest details.
Returns & Refunds: We offer a 14-day refund policy. If you’re unsatisfied with your purchase, reach out for assistance.
Product Assistance: Have questions about our lawn mowers, pressure washers, generators, or other yard equipment? Our team is happy to help.

Send Us a Message

For general inquiries, you can also fill out our online contact form on our website, and we’ll get back to you as soon as possible.

Thank you for choosing Mason Box — we’re here to serve you!

Leading Construction Equipment Manufacturer

Eachan Machinery has been at the forefront of construction equipment manufacturing for over 15 years. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner for construction professionals worldwide.

With state-of-the-art manufacturing facilities and a dedicated team of engineers, we design and build equipment that meets the highest standards of performance, reliability, and safety.

Learn More About Us

What Our Customers Say

Real feedback from verified eBay buyers

John D.

2 weeks ago

Mini Excavator 1.8T

"Excellent machine! The build quality exceeded my expectations. It handles beautifully and has made our landscaping projects so much easier. The seller was very responsive and shipping was fast."

Verified eBay Purchase

Mike S.

1 month ago

Skid Steer Loader SSL50

"Great value for money! This skid steer has been working non-stop on our construction site. Very powerful and easy to operate. Would definitely buy from this seller again."

Robert L.

3 weeks ago

Wheel Excavator 7T

"Outstanding performance! The mobility of this wheel excavator is incredible. Perfect for our road construction projects. Customer service was top-notch throughout the purchase process."

Tom C.

2 months ago

Backhoe Loader WZ30-25

"Highly recommended! This backhoe is a workhorse. The dual functionality saves us so much time on site. Delivery was professional and the machine arrived in perfect condition."

Sarah B.

1 week ago

Mini Excavator 3.5T

"Fantastic machine for the price! We use it daily for various projects and it hasn't let us down. The fuel efficiency is great too. Very happy with this purchase!"

David M.

Forklift CPCD30

"Excellent forklift! Runs smoothly and handles heavy loads with ease. The build quality is impressive and the price was very competitive. Will definitely order more equipment from this seller."