Need assistance? Call us at +1 (202) 938-0645. We're here to help!

Need assistance? Call us at +1 (202) 938-0645. We're here to help!

Terms & Conditions

Welcome to Mason Box! By accessing and using our website (masonbox.shop), you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

  • Continued use of the website after changes constitute acceptance of the updated Terms of Service.

2. Orders & Payments

  • All orders are subject to availability and acceptance.

  • We accept major credit/debit cards and other secure payment methods.

  • Mason Box reserves the right to cancel or refuse orders at our discretion, including suspected fraudulent transactions.

3. Shipping & Delivery

  • We offer free shipping on all orders within the United States.

  • Estimated delivery time is 11 – 21 business days after order processing.

  • Shipping details, including tracking information, will be provided once your order is dispatched.

4. Returns & Refunds

  • We offer a 14-day refund policy from the date of delivery.

  • Items must be unused, in original packaging, and in resalable condition to qualify for a refund.

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

5. Product Warranty

  • Mason Box ensures product quality, but we do not offer warranties unless explicitly stated on the product page.

  • Manufacturer warranties may apply for select products.

6. Limitation of Liability

  • Mason Box is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.

  • We do not guarantee uninterrupted, secure, or error-free access to our website.

7. Intellectual Property

  • All content, including logos, images, product descriptions, and text, is the property of Mason Box and protected by copyright laws.

  • Unauthorized use of our content is strictly prohibited.

8. User Conduct

  • You agree not to use our website for any illegal or unauthorized purposes.

  • Any fraudulent activity, including hacking, data scraping, or misrepresentation, will result in immediate termination of services.

9. Governing Law

These Terms of Service are governed by the laws of the United States and the state of New York. Any disputes arising from these terms shall be resolved in a court of competent jurisdiction in New York.

10. Contact Us

For any questions or concerns regarding our Terms of Service, please contact us: 📧 Email: contact@masonbox.shop
📞 Phone: +1 (202) 938-0645
📍 Address: 8 Leecon Ct, Southampton, NY 11968, United States

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Mason Box!